Privacy Policy for Loop AI

Last Updated: September 8, 2026

1. Introduction

Welcome to Loop AI ("Loop", "we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy governs the manner in which Loop AI collects, uses, maintains, and discloses information collected from users through WhatsApp.

2. Information We Collect

When you interact with Loop AI via WhatsApp, we collect the following information:

• Phone Number: Your WhatsApp phone number to identify your account and maintain session continuity.
• Messages & Content: The text, links, and commands you send to Loop AI. This is necessary to provide our AI assistance, process reminders, and manage your tasks.
• Calendar Data: If you explicitly authorize Google Calendar integration, we access your calendar events to provide scheduling features. We only request the minimum required scopes.

3. How We Use Your Information

We use the information we collect primarily to provide, maintain, and improve our services. Specifically, we use it to:

• Process and respond to your queries using Artificial Intelligence (AI) models.
• Set up and trigger reminders, lists, and calendar events based on your instructions.
• Maintain conversation context to provide intelligent, context-aware responses.

4. Data Sharing and Third-Party AI Services

To provide our service, your messages are processed by third-party Large Language Model (LLM) providers. These providers act as data processors and do not use your personal data to train their models. We do not sell your personal data to third parties.

5. Data Retention & Deletion

Your messages and associated metadata are stored securely to provide contextual memory for the AI. You can request the deletion of your account and all associated data at any time by sending a "Delete my data" request to the Loop AI WhatsApp number or by contacting support.

6. Security

We implement industry-standard security measures to protect your data, including encryption at rest for sensitive tokens (e.g., OAuth tokens) and secure HTTPS/TLS connections for all API communications.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last Updated" date of this Privacy Policy.

8. Contact Us

If you have questions or comments about this policy, you may contact us via our official WhatsApp channel.